Shipping Policy

What is Mauve Store's Shipping Policy?     

Mauvestore.com promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact.

Your order will be delivered within 4-10 days depending on the delivery location. Sometimes it may take longer than the stipulated time due to unforseen conditions including weather conditions, flight delays and etc at the courier company end.

Are there any shipping charges?

Any charges for shipping will be mentioned on the cart while placing the order. There are no shipping charges on and above Rs. 1000.

Can I expect delivery on all days of the week?

You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

Do you ship internationally?

No we don't. ship internationally currently.


Tracking Orders

How do I track my order?                         

1. Email and sms are sent to you after the Order is shipped that contains the tracking number and name of the logistics provider.

2. To track your order, you can also check the order history of your Mauve Store account.  

I should have received my order by now but I haven't. What do I do?

If you have the tracking information (reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.